Where do I return a Verizon set top box?
Where do I return a Verizon set top box?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you.
How do I return FiOS set top box?
Mailing Your Verizon Equipment Included in the FiOS return kit is a prepaid shipping label that customers use to mail equipment items back to the company at no expense to themselves. After the designated items have been packaged securely, individuals take them to their nearest UPS store for shipment.
What FiOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How do I return a FiOS router?
Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get tracking information for the package!
Do I need to return FIOS ONT?
The router is typically not wanted back by Verizon and is yours at that point if you’ve had FiOS for more than a year or two, but if it they ask for it back or you personally don’t want it (you have another router, for example), just give it to them.
What do I do with my old Verizon router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
Where do I put FIOS ONT?
The ONT is installed with Fios service on either the outside or inside of your home (garage, basement, closet, etc).
What do you have to return when you cancel FIOS?
Re: Canceling FIOS – What needs to be returned? Cable Boxes, and Routers get returned. cable cards can be seperate items, but are mostly already physically in the cable boxes. Remotes aren’t terribly important, but return them anyway.
How do I cancel my FiOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
Do I have to return my old Verizon router?
Re: Do I need to return the old router from Verizon after I transferred to a new address? If they didn’t specifically ask for it back, JUST HOLD ON TO IT. You can,and should return it with all the rest of your “Verizon owned” equipment when you close your account.
Where do I put FiOS ONT?
What is the FiOS ONT box?
ONT stands for “Optical Network Terminal” (ONT). It’s that bulky box the Verizon technician installs for FiOS Internet, TV, and phone. This device takes the fiber optic signals coming from the Verizon backbone and translates them for use with devices in your house.
What is the return policy for Verizon?
Verizon Wireless Return Policy. You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii).
Do you need box for every TV with Verizon FiOS?
According to the suit, Verizon deceptively claims that the set-top box is needed to view Fios content on your TV, while remaining silent about set-top box alternatives (which are plentiful and affordable). To access all of said content sans box , you’ll need to take a two-pronged approach.
How much do the Verizon FiOS TV boxes cost?
Existing Fios TV customers can upgrade to Fios TV One at no increase to their service plan, but additional equipment fees will apply. Verizon charges $12/mo. for each of the first two set-top boxes, then $6/mo . for boxes three to five. Any additional set-top boxes are no additional charge.