How do I get technical support for Netgear products?

How do I get technical support for Netgear products?

NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase. GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices.

How do I download the Netgear remote access client?

When requested by NETGEAR Support, please download the remote access client using the download link below. Provide the 9 digit number listed in the Your ID field to the NETGEAR Support expert. Windows, MacOS, and Linux versions are available.

Why Register my product with mynetgear?

Register your product with MyNETGEAR to receive product updates, offers, and 90 days of free technical support. For more information, see NETGEAR’s Why Register landing page. If you don’t have a MyNETGEAR account, see How do I create a MyNETGEAR account?.

What is geargearhead technical support and how does it work?

GearHead Technical Support makes it easy to fix issues on not just your NETGEAR purchase but for your entire home network. The service includes support for the following: NETGEAR and non-NETGEAR network devices Desktop and Notebook PCs, Printers, Scanners, and more

What is the Netgear Nighthawk app?

The Nighthawk app is the easiest way to set up your NETGEAR router. You can also use the Nighthawk app to view the devices on your network, run speed tests, and manage your WiFi settings. To see if your product supports the Nighthawk app, see Which products support the NETGEAR Nighthawk app?.

How do I find the model/version number of my Netgear device?

To find the model/version number, check the bottom or back panel of your NETGEAR device. Select a product or category below to see an example. To find documentation, firmware, software, or other files, enter a whole or partial model number in the text search box. Can’t find what you’re looking for?

How do I Register my Netgear product to my account?

Visit netgear.com/mynetgear. Enter your Email Address and Password. Click Login. In the sidebar, click Register a Product. Enter your product’s Serial Number.

How do I set up my Netgear range extender?

Your NETGEAR range extender expands your home WiFi network by connecting to your existing network and improving coverage. The following instructions will help you set up your extender. For our newer devices, we recommend setting up your extender with the Nighthawk app.

How do I install my extender using the Netgear Nighthawk app?

How do I install my extender using the NETGEAR Nighthawk App? For all other extenders, we recommend the following instructions. To set up your extender: Plug in your extender. The Power LED lights. If your Power LED does not light, press the Power or On/Off button. Connect your computer or mobile device to the extender’s WiFi network.

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How do I use the Netgear Genie to connect to my extender?

If your extender asks if you would like to use the NETGEAR Genie to help, click or tap YES or CONTINUE. Your extender searches for local WiFi networks. Select the radio buttons for your network’s 2.4GHz and 5GHz WiFi Network Names (SSID). If you do not see your networks, click or tap See More.

How do I login to my Netgear router using a mobile device?

Make sure that your mobile device is connected to your NETGEAR router’s WiFi network. Launch the Nighthawk app and log in with your NETGEAR account. Launch a web browser from a device that is connected to your router’s network. Enter routerlogin.net or http://192.168.1.1 in the address bar. The router login window displays.