Other / October 19, 2019

How do I find the model number of my Moen product?

If you purchased your Moen product at a retail store, you will find the Model Number on the side of the box: Once you find your Model Number, enter the model number into our Product Finder tool below, or if you still are unable to locate it, we will help you to locate it with just a few questions with our Identify My Product tool.

How do I contact Moen for service and support?

MOEN Cartridge Replacement Help For service and support call 1-800-BUY-MOEN 1-800-289-6636

Does my Moen faucet have a 1225 or 1255 cartridge?

NOTE: If your Moen faucet was manufactured after 2009 and you are looking at the 1225 cartridge, it is possible that you may actually have a 1255 cartridge because cartridge styles can vary by the date of manufacture.

What should I do if my Moen product is older?

If your Moen product is older than this, we recommend calling our Customer Support group at 1-800-BUY-MOEN.

What is Moen 101?

Created specifically for tradesmen and professionals, Moen 101 is designed to provide basic product identification information and background on our innovations and core product platforms. This content is laid out in a series of modules by product category. Here, you will find a great deal of information regarding Moen cartridges and valves.

Does Moen Indi kitchen faucet have a power clean feature?

The Moen Indi Single-Handle Pull-Down Sprayer Kitchen Faucet with Reflex and Power Clean features a cleaning rinse, Aerated stream and pause feature which all are selected by using the pad on the actual spray head. If you have additional questions, please feel free to call us at 800-289-6636.

What are the different types of Moen bathroom faucets?

Moen manufactures many different types of lavatory faucets, which are presented in the following categories: one-handle, two-handle centerset, widespread and wallmount. Moen manufactures many different types of tub and shower faucets such as tub fillers, Roman tub faucets, body sprays, and tub and shower trim kits.

What is in the Eva collection?

The Eva collection includes bathroom faucets, shower heads, shower fixtures, as well as bath and shower accessories. The collection’s transitional design is pure and organic. Petal-like handles and swan-like faucet spouts bring a relaxed feeling to the bath.