How do I contact TERA support?

How do I contact TERA support?

For service and technical issues or questions, please contact Technical Support at 1.877. 996.0100.

Can I play TERA Na from Europe?

The console version (Xbox and PlayStation) of TERA is here. They support the NA, EU, JP and Asia regions.

Who owns TERA now?

Gameforge announced today that it is taking over the North American and Mexican publishing rights for the PC version of the MMO action game Tera.

How do I cancel my TERA subscription?

click on “…” button top right of your Tera launcher. Press Tera Club and you can cancel it there.

How long does gameforge support take?

The game team normally takes 1 to two days to respond to a ticket.

How do I return a game on gameforge?

Yes, you will be able to ask for a refund until the game officially releases. As for how to ask for a refund, are you using Steam or the Gameforge Client? If you’re using Steam, go to and you can ask there.

Is Tera region locked on PS4?

You can log from anywhere and you will be stuck with your original account region/country. The one you picked on account creation. The only way to acess the local shop is to make a new account with the local country selected. This is on PS4.

Does Tera have Crossplay?

Cross-playing will also be available for next generation consoles, PlayStation®5 and Xbox Series X. The new feature is to enable users to enjoy the world of TERA beyond the boundaries of existing platforms. Players who wish to cross-play can turn on the option as such when they access the game from November 19.

Is TERA discontinued?

The video game publisher behind TERA and other well-known titles such as CLOSERS and ZMR shares news that the company will soon be closing up shop.

Is TERA shut down?

In September 2020, En Masse Entertainment announced that it would be shutting down its offices after 10 years of service in the gaming industry, where it was decided that Krafton would be publishing TERA’s Console version globally – taking over a self-publishing role, in place of En Masse Entertainment, whereas the PC …

What is Tera club?

It’s time: TERA Club available for trade! For a short time you can now buy the 30 day TERA Club Membership as a tradeable item in the shop. This lets you enjoy all the benefits of theTERA Club yourself or lets you grant a friend membership. You’ll find the ‘TERA Club Membership (30 Days)’ item in the TERA Shop.

How do I get a refund from solo?

You may only exchange item(s) via the Online Store if the item(s) received by you has defects or is an incorrect delivery, by submitting a Return Request online within 7 days from the date of purchase.