Contributing /

Why is my modem not connecting?

Why is my modem not connecting?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How do I reset my iiNet modem?

Using a pen or paperclip, hold the reset button for 6 to 8 seconds ONLY then release the button. All lights will briefly illuminate and then the modem will reboot with factory default settings. Wait for the modem to finish rebooting; this may take several minutes. Set up your modem again by following its setup guide.

Why is the status light red on my iiNet modem?

Flashing Red An error is detected.

How do I fix my NBN modem?

Restart your modem:

  1. Remove the power cable from your modem for 10 seconds, then plug it back in.
  2. Wait 1-2 minutes for the modem to settle and go ‘green’, now check to see if your devices are connecting. This is a ‘reboot’ and can often solve connection problems.

How do you know if your modem is going bad?

Some things to check before replacing your modem include a loose power connection or faulty power adapter, a bad incoming cable connection (coax cable) from the wall, overheating (as mentioned above), or an overworked modem. If your modem doesn’t respond and all lights are on, this is a sign your modem is dead.

How do I setup my modem after resetting?

Insert a straightened paper clip into the Reset button, and press and hold for about seven seconds until all LEDs blink. Release the Reset button. Your cable modem’s configuration is reset to factory default settings. When the reset is complete, the cable modem reboots.

How do I factory reset my modem?

How do I factory reset my modem?

  1. Locate the Reset button, protected by a pinhole at the back of your modem.
  2. Grab an object such as a pen, toothpick or paperclip.
  3. Push and hold down the Reset button for 10-15 seconds (no more).
  4. Wait for 5-10 minutes as your modem resets itself.

Why is my modem status Red?

When you see a red light on your modem, it typically indicates: No cable or DSL signal detected on the line: Your internet may be out, or there may be a connection problem. Try entering your credentials again if your modem has that option, or contact your internet service provider (ISP).

What lights should be on my modem?

ADSL: A solid green light indicates a good Internet connection. A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). A blinking red light indicates a possible modem failure.

What does orange light on nbn modem mean?

Don’t power off if you see this. Orange: The Telstra Smart Modem has finished booting and is trying to connect. Alternatively, the NBN connection is lost and the Telstra Smart Modem is trying to connect to the Telstra 4G mobile network. Red: The NBN connection and Telstra 4G have failed to connect.